Your Questions, Our Answers: Trusted Guidance at Probity Healthcare
At Probity Healthcare, transparency is key to building trust. Explore answers to common questions about telehealth appointments, treatment options, confidentiality, insurance, and more. Whether you’re curious about medical marijuana certification, therapy for children, or opioid management programs, we’ve got you covered.


How does telehealth work for mental health care?
Our secure, encrypted telehealth platform allows you to attend sessions from the comfort of your home via video call. Simply schedule an appointment, receive a private link, and connect with your provider at your scheduled time. All sessions adhere to strict confidentiality protocols to protect your privacy.
What conditions qualify for medical marijuana certification?
Eligible conditions include chronic pain, PTSD, anxiety, and other state-approved diagnoses. During a consultation, our providers will review your medical history and symptoms to determine if medical marijuana aligns with your treatment plan.
Do you offer therapy for young children? How is it structured?
Yes! Our children’s therapy uses age-appropriate methods like play therapy, art, and storytelling to address issues like ADHD, separation anxiety, or behavioral challenges. Parents receive guidance to reinforce progress at home.
How soon can I start treatment after my evaluation?
Most patients begin treatment within 1–2 days of their initial evaluation. We prioritize timely care to ensure you receive support as soon as possible, whether through telehealth or in-person visits.
Can I get urgent help in a crisis?
While we prioritize scheduled care, we offer same-day appointments for urgent needs. For immediate emergencies, please call 911 or visit your nearest emergency room.